Reflecting on a successful 2024

Reflecting on a successful 2024

As we wrap up 2024, it’s time to reflect on a transformative year at Harvey Environmental.

From advancements in technology to industry changes and team milestones, it’s been a year of growth, challenges, and exciting developments.

The rise of technology

Technology has become a driving force within our business this year and we are embracing it wholeheartedly! Used wisely, these advancements really can enhance existing operations and redefine how you work.

Our Service Tracker system has proved invaluable, streamlining operations and giving us back precious time to focus on what matters most: delivering a top-notch service to our clients.

Our Advanced Pest Control (APC) portal, designed with audited clients in mind, has also set a new benchmark for proactive pest prevention, ensuring our clients remain compliant while enjoying peace of mind.

In March, three team members travelled to Denmark to learn about the Green Trap Online (GTO) system, a proactive, non-toxic solution for rodent monitoring. With the introduction of the glue trap ban in July this year, interest in this system has certainly surged, particularly among our hospitality clients.

By embracing these and more innovative solutions, we’re committed to leading the way in digital pest control.

A year of team growth

This year saw the addition of three new team members, Nick, Craig and Sionny – who are each fantastic assets to the business.

Professional development for all has been a major focus, ensuring every team member, including office staff, are well-equipped with industry knowledge. We were already hitting the British Pest Control Association (BPCA) Continuing Professional Development (CPD) target by April and we have ended the year way above where the sector says we should be be.

Celebrating milestones and achievements

Our annual races trip to Haydock in July was a fantastic day filled with fun and team bonding, bringing everyone closer together. We also celebrated a significant milestone as our leader, Martin, turned 60. Adding to the celebrations, we welcomed several new client wins this year and took pride in witnessing the rapid growth of many of our long-standing clients.

Industry shifts and challenges

The introduction of the Glue Traps (Offences) Act in July brought big changes to the pest control landscape. And, while the law restricts the use of glue traps, we remain vocal about the need for practical solutions that balance public health and animal welfare. We’ll be keeping a close eye on progress and developments in this area in the New Year.

LED technology is gradually replacing traditional UV strip lighting in Fly Control Units. While the initial investment may seem significant, the long-term benefits in energy efficiency and environmental savings make it a smart and sustainable choice for the future.

On a lighter note, bed bugs…
The widely reported bed bug outbreaks in Paris earlier this year, particularly during the 2024 Summer Olympics, sparked a surge in calls to our team. While some cases turned out to be genuine, many were false alarms—one memorable case even turned out to be fluff!

It was a busy time for us, but we were happy to provide reassurance, advice, and professional expertise to those concerned.

Looking ahead to 2025

As we move into 2025, we’re excited about the opportunities to continue growing and enhancing our services.

It goes without saying that our commitment to clients remains stronger than ever. We’ll continue to deliver a quality service tailored to each client’s needs, maintaining the trust and excellence that Harvey Environmental is known for.

We are fully committed to supporting our staff in achieving further certifications and wholeheartedly back the BPCA’s proposed new Qualifications Framework.

As long-time advocates for raising industry standards, we view this as a significant and positive step forward. By prioritising continuous learning and development, we ensure our team stays at the forefront of pest control expertise, delivering the highest level of service to our clients.

We’ll further embrace AI and digital innovations to streamline operations and improve client experiences. From advanced monitoring systems to enhanced reporting tools, technology will play an even bigger role in how we deliver proactive, efficient, and effective pest control solutions.

Finally, we’re always looking for ways to enhance our services. Whether through adopting sustainable practices, staying ahead of industry changes, or finding innovative solutions to new challenges, we’re dedicated to leading the way in pest management.

Thank you for a fantastic 2024!

We extend our deepest gratitude to our clients, team members, and partners for making this year a success. Here’s to a busy, exciting, and prosperous 2025!

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